At Kobo, we’re booklovers and we want you to truly love your reading experience and immerse yourself in your favourite stories. You may need to contact us from time to time and our Customer Care team is there to help.  The Customer Care team should be your first point of contact and you can reach us by phone, email or live chat for all account-related questions. You can find our contact information, as well as great information about Kobo, the Kobo Family of eReaders, and our top-ranking free eReading apps here at

We’re also becoming more social. Today, we’re excited to let you know that we are introducing @KoboHelp on Twitter as yet another way that we want to help assist you with your questions. The team will be Tweeting helpful information and responding to questions Monday through Friday.  Let us know today what you love about Kobo! Happy Reading!